Orange Romania

Platinum

get Thank You points each month based on the amount of your bill

number of Thank You points = amount of your bill (euros excl. VAT) X 40%

For instance, for a bill amounting to 70 euros (excl. VAT), you’ll get 70 euros X 40%, ie, 28 Thank You points.

If you have a top-up service plan, you’ll also receive Thank You points for top-up credit:

number of Thank You points = amount of top-up credit (euros excl. bonuses and VAT) X 40%

Thank You points are assigned on a monthly basis, as follows: points corresponding to your bill are assigned when the bill has been paid, and those corresponding to top-up credit are assigned when the monthly invoice is issued.

you can purchase a new mobile at a special Thank You price, once a year, if your service plan or plans are at least 12 months old

If you purchase a mobile at a special Thank You price and extend your service plan by 24 months, you'll get the Platinum Plus package:

  • a PrePay SIM card with 4 euros’ worth of inclusive credit to call at a special charge of 1 cent/minute - details »
  • 100 Orange minutes + 100 national text messages or 100 international minutes and 50 minutes for calls received while roaming – details »

you’ll get a 20% discount for the mobile of the month in any Orange shop or in the online shop, without extending your service agreement

Each month you can purchase a mobile at a special discount of 20% off the standard price. The offer is valid only for the mobile of the month. To puchase this mobile, no extension of your service agreement is required.

This offer is available in Orange shops and in the online shop at www.orange.ro once you’ve logged into your account.

take advantage of discounts in Orange shops: 5% off the standard price for any mobile and 10% off for promotional items

you can change your SIM card, phone number and charge plan and you can select a personalised number without incurring administrative charges - details »

business customer service on 456 - Customer Service, free from your Orange mobile

You’ll get free assistance on 456, free from your Orange mobile, and your calls will get priority, with Orange representatives resolving your request in the shortest time possible. If additional research is required, we will contact you to provide the answer to your query. In addition, you can send your requests via email to platinum@orange.ro, and you’ll receive our reply within 24 hours.

To find out if you qualify for Platinum, click here »