Orange Romania

how and where you can use Thank You points

If the company’s Orange service plans are older than 1 year, you can begin to use the points you’ve been collecting.

You can use all or some of your Thank You points to:

  • buy mobiles at special prices in any Orange shop, in the online shop and at Orange partners where the “Orange Thank You here” sign is displayed
  • buy GSM accessories at any Orange shop and in the online shop at www.orange.ro
  • buy PrePay cards at special prices in any Orange shop, at Orange partners where the “Orange Thank You here” sign is displayed and in the Web Shop at www.orange.ro
  • pay your Orange service plan and options charges by calling 434, free of charge

Call at least 5 days before the issue date of the bill you'd like to pay using Thank You points and follow these steps:

  • enter your customer code (you’ll find it on your bill) and press #
  • key in your password followed by # to find out the maximum number of Thank You points you can use to lower your next bill
  • enter the number of Thank You points you’d like to use and press # Once your request has been processed successfully, you’ll receive a confirmation message.