basic services
- Clip
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CLIP (Calling Line Identity Presentation)
This service allows you to see the identity of the calling line if it is available and your terminal is able to display it.
CLIP per call
This service enables users with CLIR persistently activated to allow the delivery of their identity for the next call, by entering a specific code before the called party number. When the user hangs up, the blocking of the calling line identity is restored to its persistent status. The feature access code is *65
- CLIR
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CLIR Calling Line Identity Restriction)
This service enables an OfficeTel subscriber to block, persistently or per call, the delivery of its identity to the called party.
*31# - activation
#31# - deactivation
*67<Number> – activation per call
- Do Not Disturb
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Do Not Disturb
This service allows the users to set their station as “unavailable”, so that incoming calls are given a busy treatment without notifying the incoming call. Users have the option to activate and deactivate the service by dialing the following feature codes:
*26# – activation
#26# – deactivation
- Last Number Redial
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Last Number Redial
This service enables users to redial the last number they called, no matter of its station functions or capabilities, by dialing the feature access code *52.
- Call Waiting
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Call Waiting
This service enables a user to answer a call while already engaged in another call. If the Call Hold Service is not activated, the current call will be finished when the user answers the waiting call.
*43# – activation
#43# – deactivation
- Call Hold
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Call Hold
This service allows a user to hold one call for any length of time until either party goes off-hook.
When a subscriber is on a two-part call and wants to place the call on hold, the user flashes the switch-hook and receives a new dial tone or answers to an incoming call if the Call Waiting service is active. The user can alternate the two calls by simply depressing the flash hook. At a certain moment only one of the calls is active, the other being on hold.
- Call Return
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Call Return
This service enables a user to call the last party that called, whether or not the call was answered. To call back the last party that called, the user dials a recall feature access code. The system stores the number of the last party that called and attempts to connect the user to that party. The feature access code used is *92.
- Call Forwarding Always (Unconditional)
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Call Forwarding Always (Unconditional)
This service enables a user to automatically redirect all incoming calls to another destination, including the Voice Mail.
*21<Number># – activation
#21# – deactivation
- Call Forwarding Busy
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Call Forwarding Busy
This service enables a user to redirect incoming calls to another destination when the user is busy and the Call Waiting service is not set or when the Do Not Disturb service is active.
*67<Number># – activation
#67# – deactivation
- Call Forwarding No Answer
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Call Forwarding - No Answer
This service enables a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings. If activated, a user must specify the forwarding number and the number of rings before forwarding. This is a terminating service.
*61<Number># – activation
#61# – deactivation
*610<number of rings[2-20]># – set number of rings
- Extension Dialing
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Extension Dialing
This service enables users to dial extensions instead of full 10 digits Orange phone numbers to call other members of their business group. By default, the extension is the last 4 digits of the user’s phone number. This is only a group service.
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additional services
- Call Park
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Call Park
The Call Park service allows a user to suspend a call for an extended period of time. This service enables a user to hold a call (optionally against a specific extension) and to retrieve it from another station within the group. To park a call, a user depresses the flash hook and dials the directed call park feature code (optionally followed by the extension to park against). The call is parked and the caller hears silence. To retrieve the call, the user goes to any other phone in the group and dials the call retrieve feature code, followed by the extension to which the call was parked. The call is retrieved and connected to the retrieving user. This is only a group service.
*68 – call park
*88 – call retrieve
- Barge In
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Barge In
The Barge In service allows users to dial a feature access code followed by an extension to pickup (answer) a call directed to another user in the same customer group, or barge-in on the call if the call was already answered. When a barge-in occurs, a three-way call is established between the parties. This is only a group service.
*82 – Barge In
- Call Waiting Deactivation per Call
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Call Waiting Deactivation per Call
This service allows the users to disable Call Waiting on request. In addition to being able to cancel call waiting for all incoming calls, users also have the option of canceling their call waiting on a per-call basis (next or current call) by dialing a feature code before making the call, or after a switch-hook flash during the call. This is an originating service.
*439 – cancel call waiting per call
- Speed Dial 8
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Speed Dial 8
Allows users to associate single-digit codes to frequently dialed or hard-to-remember long strings of digits. Users can then use these codes instead of the full numbers to place calls (8 codes)
*74
For example: *74 3 9222 sets the Speed Dial 8 there for when dialing 3 the call should go to number 9222
extra services
- Customized Music on Hold
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Customized Music on Hold
This service allows an administrator to set up and maintain a customized audio source that can be broadcasted to held parties in various scenarios (Call Park, Call Hold). This is only a group service.
- Speed Dial 100
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Speed Dial 100
Allows users to associate two-digit codes to frequently dialed or hard-to-remember long strings of digits. Users can then use these codes instead of the full numbers to place calls (100 codes). The code for activating this service is *75 and the prefix for using the service is #
For example: *75 12 9222 sets the Speed Dial 100 there for when dialling #12# the call should go to number 9222.
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