Orange Romania

Cronos

for you

It is comfortable to have control over a situation, especially when it comes to money!
That is why we have created the Cronos service.

Using this service, you can find out - in just a few moments! - exactly how much you have used of your subscription and how much you have to pay.

You manage your costs easily, being informed on:

    the national minutes included in your subscription or received as gift-minutes (nat min)
    the Orange minutes included in your Free or Chrismas subscription and the corresponding gift-minutes (Orange min )
    the minutes from the voice options activated:
   - inside network minutes (Orange min )
for calls towards any Orange number between 19:00-8:00 during weekdays and weekend, and anytime towards the favorite numbers inside network
   - weekend minutes (w-end min)
   - national minutes (nat min)
    the unused messages of the Text Messages or Multimedia Messages options
    the additional costs
(value expressed in EUR, VAT not included)


If you are a user of a Shared minutes package you receive from Cronos details regarding both the group outstanding and your own consumption:

    national minutes included in the group bundle or received as gift minutes (nat min) - group outstanding and your own consumption
    weekend minutes from the specific option selected (w-end min) - group outstanding and your own consumption
    at user level, messages left from the Text Messages or Multimedia Messages options
    and also at user level, the additional costs
(value expressed in EUR, VAT not included)


how does it work

You can access the Cronos service by calling or sending a blank text message to 415 directly from your Orange phone. You can dial free of charge the number

The calls will automatically be interrupted and in a few moments you will receive the information in a text message displayed on your phone; the message is not saved by default in the SIM card's memory.

Moreover, you have direct access to Cronos if you dial *115#.

The information is valid for the date mentioned at the beginning of your message.
The information is updated three times a day.

Your Roaming costs are calculated based on the data received from the mobile network you selected and used. The time frame for sending these records may vary from an operator to another. Consequently, the costs presented by Cronos in Roaming and immediately after your returning could be incomplete. In this case, the remaining costs will be presented afterwards.

You receive the message in Romanian, but you may call Client Service in order to set the English language.

To help sight-impaired people the Cronos service is now available by calling the quickdial number 7741 directly from the Orange phone, free of charge.

how much does it cost?

The access to this service, the calls and the text messages to 415, as well as the received text messages are free of charge.


availability

Available for all types of Orange service plans on subscription; Cronos becomes operational 24 hours after your subscription has been activated.